Our Commitment to Accessibility

At Cape & Coast Bank, we believe that banking should be accessible to everyone. We’re committed to ensuring that our digital services and website provide an inclusive experience for all clients, regardless of ability. Accessibility is a priority in everything we do, and we are continuously working to remove barriers, improve usability, and uphold the principles of equity and inclusion across our online platform.

To guide our accessibility work, we’ve partnered with Accessible Web, a team of experts in digital accessibility. Together, we are working to remove barriers and work towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 AA.

What We’re Doing

  • Regularly scanning our website for accessibility issues that can be detected automatically and working to remediate those issues if discovered.
  • Making updates and improvements based on user feedback.
  • Contracting Accessible Web to perform manual audits against WCAG 2.2 AA, then working to remediate issues that are discovered through those audits.

Contact Us

If you’re having trouble accessing any part of our site, or if you have feedback on how we can improve your online experience, please contact us in one of the following ways:

  • Fill out our Report an Issue form below
  • Email us at marketing@capeandcoastbank.com

We’re here to help and are committed to providing an inclusive experience for all.

Report an Issue

If you’re having trouble accessing any part of our site, or if you have feedback on how we can improve your online experience, please contact us

Name(Required)
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Please describe the barrier or issue you experienced. What page or URL you were on, and what you were trying to do. This information will help us resolve the issue for future users. Additionally, please let us know what we can do to provide you with an accommodation and timely resolution.