capeandcoastbk, Author at Cape & Coast Bank

Cape & Coast Bank Named One of Nation’s Best Banks to Work for in 2025 by American Banker

capeandcoastbk on December 22, 2025

Cape & Coast Bank, formerly The Cooperative Bank of Cape Cod, has been named one of the 2025 Best Banks to Work For by American Banker magazine. American Banker has partnered with Best Companies Group to identify banks that excel at creating positive and supportive workplaces for employees. This year 90 banks earned a spot in the ranking of Best Banks to Work For, based on an anonymous employee survey and a thorough review of the benefits and perks offered.

“We are honored to be recognized again as one of the Best Banks to Work For in the United States,” said Erik Porter, Cape & Coast Bank President and CEO. “To fulfill our mission to be the best bank for Cape Cod, our leadership team prioritizes professional development, career growth, flexibility, engagement and competitive benefits for our employees. We are also committed to supporting employee volunteer and philanthropic efforts to contribute to the success of the many nonprofit organizations serving those in need on Cape Cod.”

Cape & Coast Bank’s people-first culture promotes a healthy work-life balance, benefits that promote personal wellness and professional growth including three weeks of paid vacation in year one, paid volunteer hours, tuition reimbursement, wellness stipends, and a monthly daycare subsidy.

Additionally, the “Leading the Way” program fosters leadership development, while the annual President’s Club Lunch connects employees with the CEO to exchange ideas. Internal promotions are emphasized, and a peer-to-peer recognition program highlights contributions year-round.

“The banks recognized as Best Banks to Work For are institutions employees want to join and stay,” said Chana Schoenberger, editor-in-chief of American Banker. “They understand how to give workers reasons to find purpose in their jobs.”

Determining the Best Banks to Work For involved a two-step process. The first consisted of evaluating each participating bank’s workplace policies, practices, and demographics. This part of the process was worth approximately 25% of the total evaluation. The second consisted of employee surveys aimed at assessing the experiences and attitudes of individual employees with respect to their workplace. This part of the process was worth approximately 75% of the total evaluation. The combined scores determined the final ranking.

To be considered for participation, banks had to have at least 50 employees working in the U.S. and been in business for a minimum of one year. Best Companies Group managed the registration and survey process and also analyzed the data to determine the final ranking.

The full list of the 2025 Best Banks to Work For is available at www.americanbanker.com and is also featured in the November issue of American Banker magazine.

Cape & Coast Bank Unveils Financial Relief Options to Assist Customers Impacted by Government Shutdown

capeandcoastbk on October 20, 2025

Cape & Coast Bank, formerly The Cooperative Bank of Cape Cod, has introduced two financial relief options for bank clients that have been directly impacted by the government shutdown and subsequent furlough.

The financial options include a 0% short-term relief personal loan, as well as mortgage payment assistance for Cape & Coast Bank clients who are federal employees or federal contractors affected by the shutdown. Applicants must have an active deposit account with Cape & Coast Bank.

The short-term relief loan is designed to allow impacted clients to help cover essential expenses now, with fast-tracked applications for quick access to funds, no monthly payments required, and a single repayment due at the end of the loan term. The loan amount will be based on 75% of the applicant’s federal gross monthly income, and approved applicants can borrow between $500 and $10,000 per furloughed employee.

Applications need to be completed in person by visiting any local Cape & Coast Bank location, and applicants are required to provide two recent paystubs showing year-to-date earnings, a Shutdown Furlough Notice for federal employees or Stop Work Order for federal contractors, as well as proof of Social Security Number.

For Cape & Coast Bank mortgage clients concerned about an upcoming payment, there are relief options that will vary by loan type and may include the ability to skip a payment or other temporary accommodations. To get started, clients can call 508-568-3400 and will receive personalized guidance from the bank’s local lending team to determine the best solution. “As Cape Cod’s true community bank, we’re committed to providing assistance and solutions to clients affected by the prolonged government shutdown,” said Lisa Oliver, Chair, President, and CEO of Cape & Coast Bank. “We understand this is a stressful time financially for some clients and hope they take advantage of the bank’s special financial relief programs.”

Introducing Cape & Coast Bank

capeandcoastbk on September 24, 2025

After 104 years, one of Cape Cod’s most trusted financial institutions has a new name: Cape & Coast Bank. Formerly known as The Cooperative Bank of Cape Cod, the new name and updated look reflect the bank’s commitment to serving Cape Cod and nearby communities with a continued focus on innovation and investment in the local economy.

“As Cape Cod has evolved, so too has the bank, adapting to meet the needs of all who live, work, and love this place,” said Lisa Oliver, President, CEO, and Chair of the Board, who will retire in October. “This new name and refreshed brand are a natural next step, honoring our deep roots while ensuring the bank continues to serve our community for generations to come.”

The name change comes with a new visual identity that reflects the natural beauty of the Cape and conveys both the coastline and forward momentum of the bank. A redesigned website offers simplified navigation, refreshed content, and a more intuitive experience to ensure accessibility. Enhanced online and mobile banking technologies also deliver best-in-class digital access to complement the personal service clients rely on.

“The Cape and coastal areas we serve give our region its enduring charm, but the needs of our community continue to evolve,” said Erik Porter, CFO and incoming President & CEO. “By introducing a new name and refreshed brand, we’re reaffirming our promise to support the people and businesses who are shaping the Cape’s future.”

To celebrate the new name, Cape & Coast Bank will be holding client appreciation events in all branch locations during the week of September 29-October 3 to thank clients and celebrate the new chapter together. For more details about the name change and other information about the bank, visit capeandcoastbank.com.

Cape & Coast Bank will also honor Lisa Oliver’s eight-year tenure and impressive record of accomplishment prior to her retirement with eight $5,000 community impact gifts to nonprofit organizations of her choice. Gift recipients will be announced at a special event in early October.

Big Bank Services with a Personal Touch: Your Community Partner in Business

capeandcoastbk on September 16, 2025

When you’re running a business, you shouldn’t have to sacrifice best-in-class products and services to bank locally. That’s why at Cape & Coast Bank, we’re BIG on Business.

As a local community bank with deep roots on Cape, we offer personalized service to help you succeed, alongside a suite of tools that you’d expect from a big bank. Whether you’re looking to manage cash flow, secure financing, or plan for growth, we’re here to help.

We can tailor financial plans to meet your needs, no matter the size of your business. From streamlined loan applications with prompt, local decisions to cash management services designed to simplify daily operations. We also offer business credit cards and specialized lending options for real estate or equipment financing, ensuring your business has access to what you need for every stage of growth.

As a local bank, we’re committed to our community. With our charitable foundation, we support the nonprofit organizations that cultivate vibrant and thriving communities. Through the foundation, we’re able to help enhance quality of life through programs and initiatives that meet the fundamental needs and challenges of our friends and neighbors. Plus, our employees believe in giving back, too. Our team volunteers across the Cape, from serving meals to seniors to mentoring children to working on nonprofit boards.

At Cape & Coast Bank, the strength and resources of a larger institution meet the local, personal service your business deserves. Let us help you take the next step for your business with the expertise, attention, and community focus that sets us apart.

Cotuit Fresh Market: A Story of Growth and Partnership

capeandcoastbk on September 10, 2025

With a century of serving as an integral part of Cape Codders’ lives, Cape & Coast Bank has cultivated a profound understanding of their clients’ needs.

A full-service bank that supports personal banking as well as commercial banking endeavors, the bank has grown through the years alongside the changing population and burgeoning businesses that serve this thriving community.

Headquartered in Hyannis the bank has been the backbone of countless business success stories providing steadfast support to local entrepreneurs, helping them identify and seize unique opportunities that have fostered growth and prosperity within the Cape’s business community.

Case in point: Cotuit Fresh Market, a unique local entity that serves as the hub the quaint village. They have also made a name for themselves for their quality and array of culinary and grocery staples, which have made the market a destination for locals and visitors alike.

An old-fashioned approach and sensibility has been proved for generations, and most recently Megan and Seth Burdick, who purchased the business in 2019, understand the importance of delivering every day to meet their customers’ expectations.

Cotuit Fresh Market is the kind of place where you’re treated like family, even when you are the head of a community bank, as was the case for President Lisa Oliver who is a frequent shopper. Conversations between Lisa and Megan led to an introduction to Allyson Brainson, First Vice President, Small Business Relationship Manager.

For Allyson, working with Megan is like a partnership: Megan bounces ideas off her, and Allyson walks through the options the bank has to make it happen. “It is a true partnership, it is not just one way,” Allyson says. “We’re both working together to get to the best results.” Clearly the partnership is working as Cotuit Fresh Market recently launched their fourth expansion with the opening of a new location in Mashpee Commons in the spring of 2024.

Meet the Local Business Owners We’re Proud to Serve

capeandcoastbk on September 10, 2025

From Dreams to Doorsteps

The People Behind Cape Cod’s Favorite Businesses

It takes a special kind of person to run a small business here on the Cape.

A person who has an idea, a vision, and a dream. Who is willing to put in the hours, the effort, and the energy. Who understands the importance of community, the power of commitment, and the value of service.

At Cape & Coast Bank, we’re thankful for these special entrepreneurs for helping make the Cape such a great place to live. And, for us, it’s a privilege to be their financial partner, providing guidance and helping them achieve greater success. We’re proud of our business clients and are thrilled to share a few of their stories:

Cape Cod Nail

Sarah Mason’s creative journey led her to open a mobile nail salon and launch a line of vegan, cruelty-free nail polishes. Sarah’s sense of humor and love of the Cape comes through with each bottle. Have you tried “Did the Rotary Confushcia?” and “Kelp Wanted”?

Sarah transformed into brick-and-mortar salon in Mashpee Commons. “In the beginning, I had so many questions about grants, loans, and finances. I’m a nail technician, not a financial expert, so having (The Coop’s) support was invaluable.”

Her advice for aspiring business owners? Believe in community over competition by networking with other businesses because there’s room for everyone.

Split Milk Tattoo

For the past 20 years, Mark Corliss has perfected his craft. But unlike most artists, his canvases come to him. In fact, they make appointments up to a year in advance.

Mark specializes in body tattoos based on Japanese art, and he relishes working with his clients to create something unique for them.

Mark owns Spilt Milk Tattoo at 48 Route 28 in West Yarmouth, a landmark because of the building’s distinctive treasure chest shape. Inside, Mark has created an inviting, modern art gallery with plenty of space for himself and guest artists.

Plus, his studio is next to another favorite: Old Kings Coffeehouse. Mark and his wife, Kate, opened the coffeehouse in 2019. Today, the year-round coffeehouse thrives serving locals and visitors alike.

Stage Stop Candy

For Josh Fedele, chocolate-making runs in the family.

He grew up helping his father in his candy stores, and while they were making a name on the South Shore, Ray and Donna Hebert were building up Stage Stop Candy in Dennis Port. Fast forward to 2017 – The Heberts were looking to retire, and they called the Fedeles.

Josh and Mandi jumped at the chance, and today run the shop with their children, Stevie and Beki. They love the tradition of chocolate making but are always ready to embrace something new.

With a push from Stevie and Beki, they started offering freeze-dried candies. They take a traditional candy, such as Skittles, and transform them into something new, changing the flavor and texture. The line has quickly become a fan favorite.

While visiting the store is a sweet experience, Josh and Mandi have broadened their reach with online ordering and curbside pickup. Plus, they offer a rewards program!

At Cape & Coast Bank, our business banking team is inspired by the stories of Sarah, Mark, Josh and Mandi and the stories of so many others every day. We’re proud to be part of entrepreneurs’ journey – offering expert guidance, attention they deserve, and products they need – as they build something meaningful for our community.

To learn how we can help your business, please visit our website at capeandcoastbank.com or give us a call at 508.568.3400.

Business Toolbox: Fraud, Scams and Identity Theft – Awareness and Prevention

capeandcoastbk on August 7, 2025

From old fashioned tricks such as check fraud to techniques employed by sophisticated computer hackers, financial scams are on the rise. Being forewarned is to be forearmed with information that can help you steer clear of some of the more popular scams designed to steal your money, or your identity.

Here are some of the more prevalent scams you’re likely to encounter, followed by a series of tips on how to protect yourself from falling prey.

Tech Support Scams: Fraudsters pose as representatives from reputable tech companies, claiming a victim’s personal computer or phone has been compromised. Victims are then persuaded to transfer funds to supposedly “secure” accounts. Most often senior citizens fall prey to tech support scams.

Phishing Scams: Emails or texts are used to trick victims into providing personal information, perhaps to remedy a supposed account problem with a subscription, credit card, or other account. These messages often appear to come from trusted companies and organizations.

Political Season Scams: The 2024 election year cycle is in full swing with text message solicitations for candidate contributions. Beware of legitimate looking messages which ask for a credit card number, and in some cases your bank account and routing number. If you intend to make a contribution to a candidate, or any organization, visit their website through a secure server.

Government Imposter Scams: Scammers pose as government officials, often from the IRS, claiming the victim owes money or has an unclaimed refund. Confirm any such claims by reaching out directly to the IRS.

Weather Emergency Scams: Weather scams can strike either before or after a storm. In some cases fake insurers offer an extended coverage policy for potential damage, or if your region does sustain damage, imposter contractors solicit money up front for promised repairs that never take place.

Service Shut-Off Scams: Imposters play the role of a cable service, wireless carrier, electric company or gas utility representative and threaten service will be shut off unless funds are forthcoming.

Check-Cashing Scams: A scammer asks someone to cash a check for them, which later bounces, leaving the victim liable.

Overpayment Scams: Small businesses often fall prey to this trick. Counterfeit checks for more than the owed amount are received followed by a request for the difference to be wired back.

Unsolicited Check Fraud: Victims receive unexpected checks that, when cashed, bind them to unwanted services or memberships.

Automatic Withdrawal Scams: Scammers use fake offers to obtain bank information and set up unauthorized withdrawals. Another popular technique is employed by con artists who will offer assistance at a public ATM, only to exchange your bank card with a phony card using sleight of hand.

How to Protect Yourself:

Verify the legitimacy of texts, emails or phone calls by placing a call directly to the bank, organization or agency.
Be cautious of sharing personal information at all times.
Never cash checks for strangers.
Verify the authenticity of received checks.
Promptly report suspected scams to authorities and financial institutions.

While financial fraud and scams can be a costly inconvenience, identity theft can take months to remedy, potentially placing every aspect of your personal records in jeopardy. Your social security number should be protected at all times. Criminals gain access to your social security number by various methods such as dumpster diving, skimming, phishing, changing addresses, and stealing mail. Protect yourself by:

Shredding sensitive documents.
Never share personal information over unsolicited calls.
Black out your social security number on any copied documents where it is not essential information.
Reviewing financial statements promptly.
Checking credit reports annually for inaccuracies.
Using secure websites for online transactions. Secure websites begin with what is called a URL prefix ending in “s” – For example: https://www.Website. Make sure the “s” is present.
Request that the USPS place a hold on your delivered mail if away on vacation.

Overall, being aware of common scams and practicing caution can help protect personal and financial information from being compromised.

The security of personal and account information is extremely important to Cape & Coast Bank. As a true community bank, it is our responsibility to keep you, the customer, informed of current fraud trends and to educate you on how to best protect yourself. By taking a proactive approach, we can help ensure that your private information is protected.

For more information, please visit Cape & Coast Bank website.

Cape & Coast Bank Reports Growth, CEO Retirement, and $470K in Community Giving at Annual Meeting

capeandcoastbk on April 29, 2025

Cape & Coast Bank reported strong financial growth, announced key leadership transitions, and highlighted its philanthropic impact across Cape Cod at its annual meeting for the fiscal year ending March 31, 2025.

Chief Financial Officer and Treasurer Erik Porter reported the bank reached $1.61 billion in total assets and net income of more than $4 million, reflecting continued financial strength amid economic volatility. He also highlighted solid growth across multiple areas of the business including deposits and cash management services, residential and commercial lending, and financial advisory services.

“Despite ongoing economic uncertainty, we’ve continued to grow thanks to our dedicated team and the trust of our clients,” said Lisa Oliver, Chair of the Board, President and CEO, Cape & Coast Bank. “For more than a century, the bank has supported Cape Codders and local businesses, and we will continue this support in the future. Our vision is to transform lives through the power of community banking, and we remain committed to that mission moving forward.”

Oliver, who has led the bank since 2017, earlier this year announced her retirement effective Oct. 31, 2025. During her tenure, the bank has expanded services, strengthened community ties, and achieved remarkable financial performance.

The bank also bid farewell to Gene Guill, who is retiring as Lead Director, although he will remain a bank corporator. Gary DellaPosta, a member of the bank’s Board of Directors since 2013, will assume the post of Lead Director effective immediately. DellaPosta, owner of a Falmouth-based accounting and tax advisory firm, has served as the chair of the bank’s Audit Committee for the past decade and has also held leadership roles on the Nominating and Governance, Compensation and Technology committees.

“We are profoundly grateful for the dedication and commitment Gene has provided in his bank governance role during the past eight years,” said Oliver. “His incredible business acumen, counsel and camaraderie will be greatly missed. We will be well-served moving forward with the financial industry and institutional knowledge of Gary DellaPosta.”

Philanthropy and Community Investment

During the annual meeting, the bank also reported that its corporate giving initiatives and Cape & Coast Bank Charitable Foundation Trust combined to contribute $470,012 in philanthropic and community support funding to more than 117 local nonprofit organizations during the recently completed fiscal year. This funding supported causes such as housing access, food security, and youth development throughout the Cape.

Free Small Business Workshops in Hyannis on May 21

capeandcoastbk on April 29, 2025

Cape & Coast Bank and South Eastern Economic Development (SEED) Corporation have partnered to present two free small business workshops on Wednesday, May 21, at CapeSpace in Hyannis.

The first session from 9 a.m. to noon will focus on business fundamentals. An afternoon session from 12:30 p.m. to 2 p.m. will prioritize reading and understanding balance sheets, income statements and cash flow statements, as well as how to anticipate financial needs to operate a business more efficiently.

Light refreshments and lunch will be provided, and advance registration for each session is required.

Allyson Brainson, Business Banking Market Leader, and members of her team will be available to speak with attendees and answer any questions they may have.

“We look forward to welcoming entrepreneurs and small business owners to begin the financial learning process or obtain a refresher course in sound financial fundamentals,” said Lisa Oliver, Chair of the Board, President and CEO, Cape & Coast Bank. “SEED Corp. and the Bank have formed a powerful partnership and are committed to providing access to tools and information needed for entrepreneurs to grow and thrive in today’s competitive business environment.”

Attendees will also receive free workshop materials and will be introduced to free and confidential business assistance resources available locally and regionally.

Those interested in attending one or both of the workshops must register in advance here.

Cape & Coast Bank Receives YMCA Cape Cod’s 2024 Community Partner Award for Social Responsibility

capeandcoastbk on April 11, 2025

HYANNIS, Mass., (April 11, 2025) – Cape & Coast Bank has received the 2024 Community Partner Award from YMCA Cape Cod, recognizing the bank’s commitment to social responsibility and its enduring partnership with the YMCA.

The YMCA Cape Cod Community Partner Award is bestowed upon a local business or organization that has made a significant contribution to the success of the YMCA’s mission. Through both financial support and active employee involvement, the bank has been an essential partner to the YMCA in addressing critical community needs, from youth programs to infrastructure investments.

“Empowering individuals to embrace new opportunities and advance in their lives is profoundly rewarding,” said Lisa Oliver, Chair, President, and CEO of Cape & Coast Bank. “YMCA Cape Cod is an invaluable resource to improve the health and well-being of community members of all ages and inspire action to make our region a better place to live, work and thrive. We are proud to be longtime supporters of YMCA Cape Cod and look forward to continuing our valuable partnership well into the future.”

One of the most significant areas of focus has been the Y Achievers Program, which helps teens, many of whom are first-generation students, prepare for college and advanced training. The bank not only provides funding for these initiatives but also has employees who volunteer their time on YMCA boards and mentor students directly, helping them navigate their often-challenging educational path.

“Cape & Coast Bank has a mission to generously uplift our communities,” said Stacie Peugh, President and CEO, YMCA Cape Cod. “At the YMCA, we see their mission in action through their committed relationship. They don’t just invest in programs; they invest in infrastructure – most recently, the Hyannis Early Education Center and the new Y in Falmouth. They know that investment in our community pays dividends for years to come.”

The partnership between Cape & Coast Bank and YMCA Cape Cod goes beyond financial support; it is a shared commitment to improving the lives of Cape Cod residents. With a focus on youth development, healthy living, and social responsibility, the bank’s ongoing contributions ensure the YMCA can continue to provide critical services and build a more resilient and connected Cape Cod for future generations.

Erik Porter, Donnie Robicheau, Allyson Brainson, Jason Bordun, Lisa Oliver, Kimberly Olson, Lee Ann Hesse, Justin Manning