Cape & Coast Bank Advances Strategic Priorities with Key Leadership Appointments

Appoints Mary Kay Shea Chief Financial Officer and Brent Grable Chief Information Officer; Elevates Shanika Rogowski to Chief Consumer and Residential Banking Officer

headshot of Mary Kay Shea, Executive Vice President, Chief Financial Officer & Treasurer
Mary Kay Shea
Brent Grable headshot
Brent Gable
Shanika Rogowski headshot
Shanika Rogowski

Cape & Coast Bank announced key additions and a promotion within its management team to advance its strategy to be the bank for business, expand core deposit relationships and enhance operational efficiency and digital capabilities. The Bank has appointed Mary Kay Shea as Chief Financial Officer and Brent Gable as Chief Information Officer and promoted Shanika Rogowski to Chief Consumer and Residential Banking Officer.

Since 2020, Rogowski has led the bank’s residential lending team. In a new and expanded role, she will also oversee retail banking and investment services, including the bank’s retail branch network, with a focus on deepening client relationships and driving deposit growth.

“Mary Kay and Brent are valuable additions to the Cape & Coast leadership team as we bolster our industry expertise to accelerate growth and address the evolving banking, technology and financial service needs of the communities we serve,” said Erik Porter, Cape & Coast Bank President and CEO. “I also congratulate Shanika on a well-deserved promotion as she builds upon her deep understanding of the bank’s culture and customer base. She has a strong record of delivering results, a deep understanding or our customers, and she is well-positioned to successfully lead the consumer relationship strategy across multiple business channels.”

Porter also cited deep community banking experience, strategic execution acumen and strong team leadership as key attributes that Shea, Grable and Rogowski bring to the bank’s senior management team.

Mary Kay Shea, Chief Financial Officer and Treasurer

Shea, an accomplished financial professional with more than three decades of experience, joins Cape & Coast Bank from 1st Colonial Community Bank in New Jersey, where she has served as Executive Vice President and Chief Operating and Financial Officer since 2023. She has also held senior management roles at Royal Bank America, Parke Bank and Wainwright Bank & Trust Company.

Reporting directly to Cape & Coast Bank President and Chief Executive Officer Erik Porter, Shea will be responsible for treasury, budgeting, tax, accounting, asset and liability management and financial control activities for the institution.

“I am excited to join Cape & Coast Bank, an organization that embodies the true spirit and power of community banking,” said Shea. “With more than 30 years of experience working with community banks, I realize the importance of cultivating personal connections with business owners and clients. By empowering cross-functional internal teams and fostering collaboration with customers, Cape & Coast Bank will continue to achieve profitable growth and deepen its financial commitment to the region.”

Shea earned a bachelor’s degree in economics from Boston College Carroll School of Management.

Brent Grable, Chief Information Officer

Grable brings more than 25 years of experience to Cape & Coast Bank, most recently serving as Chief Information Officer at HarborOne Bank. He also held senior Information Technology roles at Santander Bank and State Street Bank.

Reporting directly to Chief Operating and Risk Officer Scott Kwarta, Grable will oversee technology, business intelligence and project management.

“Technology continues to evolve and transform the community banking environment,” said Grable. “Cape & Coast Bank is committed to strengthening its technology capabilities and I welcome the opportunity to leverage my experience aligning innovation with business strategy to improve customer experience, strengthen operations and support sustainable growth.”

Grable earned a bachelor’s degree in economics from Colgate University and a master’s degree in business administration from Babson College.

Shanika Rogowski, Chief Consumer and Residential Banking Officer

With more than 30 years of industry experience, Shanika Rogowski joined Cape & Coast Bank in 2020 and has served in senior consumer and residential lending roles of increasing responsibility. She has also held senior positions at Mansfield Bank, Cambridge Savings Bank and Professional Advantage Financial Group.

Rogowski, who will report directly to Cape & Coast Bank President and Chief Executive Officer Erik Porter, is also a member of the Massachusetts Mortgage Bankers Association board of directors.

“I am honored to assume the role of Chief Consumer and Residential Banking Officer,” said Rogowski. “Cape & Coast Bank has built a strong, experienced team across residential lending, retail banking, and investment services, all focused on delivering an excellent client experience. In this expanded role, I look forward to building on that foundation by further aligning these areas to deepen relationships, enhance how we serve our customers, and help businesses and individuals achieve their financial goals.”

Think Before You Click: Avoid IRS Phishing Scams

Phishing scams often look legitimate at first glance, and even cautious users can be caught off guard. This video walks through a real-world example of a fake IRS text, showing how easily someone could be tricked. Learn how to spot suspicious links, recognize common scam tactics, and take safer steps to verify important financial information. Want to stay ahead of scams? Check out our free security awareness seminars for more tips and training.

Spot the Scam: Bank Impersonation Calls

Don’t let a “spoofed” call drain your account. We break down a common bank impersonation scam where scammers use a false sense of urgency to get your one-time passcodes. Remember that we’ll never ask for your passcode over the phone, we’ll never pressure you to move money to “protect” it, and when in doubt, hang up.

https://youtube.com/watch?v=ukoduoVgWak

Cape & Coast Bank Hosts Fraud Seminars

Join us for a security seminar designed to help you stay safe and confident. We’ll talk through the top scams targeting older adults, how to spot them, and how to avoid becoming a victim. You’ll also learn what to do if you or someone you know is scammed. Plus, our experts will be on hand to answer any questions you may have.

  • 10:30 a.m. Tuesday, April 14, at Harwich Community Center: Paul will be joined by Chris Cataldo, East Harwich Branch Manager-Small Business Specialist. Click here to register.
  • 2 p.m. Tuesday, April 14, at Eastham Public Library: Paul will be joined by Chris Cataldo, East Harwich Branch Manager-Small Business Specialist. Click here to register.
  • 5:30 p.m. Thursday, April 23, at Harwich Community Center: Paul and Chris will walk through the latest scams and answer questions. Click here to register.
  • 10 a.m. Friday, April 24, at Whelden Memorial Library: Paul and Marc Petrocchi, West Barnstable Branch Manager-Small Business Specialist, will lead the presentation. Click here to register.
  • 4 p.m. Wednesday, May 20, at Snow Library in Orleans: Paul and Chris will be joined by an officer from the Orleans Police Department. Click here to register.
  • 2:30 p.m. Wednesday, June 24, at Brewster Council on Aging: Paul and Chris will discuss scams and answer questions. Click here to register.

Light refreshments will be provided. We’re planning more seminars across the Cape, so stay tuned if you cannot make these.

For more fraud prevention tips, please visit our security page.

Cape & Coast Bank Announces Future Leaders Scholarship

Application process now open for students in Barnstable County

Cape & Coast Bank has launched its Future Leaders scholarship program and is now accepting applications from Cape Cod high school seniors graduating this spring.

Cape & Coast Bank will award up to four, one-time, $2,500 scholarships to high school seniors residing in and enrolled at Barnstable County schools who plan on attending a two– or four-year accredited college or university. Seniors attending a post-graduate vocational or trade school are also eligible.

The scholarship program has been established to provide financial assistance to students who show leadership acuity through formal roles like athletics or student government, or demonstrate leadership qualities including integrity, collaboration, accountability and a dedication to community service and improvement.

“Cape & Coast Bank is proud to introduce the Future Leaders Scholarship as part of its ongoing commitment to supporting education and investing in the long-term success of our local community,” said Cape & Coast Bank President and CEO Erik Porter. “We look forward to a robust response to the application process and welcome the opportunity to assist high school seniors who are destined the be the next generation of impactful leaders on Cape Cod.”

The simple online application process includes a questionnaire, providing a list of school or community activities, writing a short essay submission and supplying one letter of recommendation from a non-family member.

Interested students can visit our website to apply, and all applications will be considered based on academic performance, participation in leadership roles or demonstration of leadership qualities. The deadline to apply for the Cape & Coast Bank Future Leaders Scholarship is April 30, 2026.

Blizzard Update | Branches Open 2/25

The Blizzard of 2026 has had quite an impact on the Cape, Islands, and other parts of New England. It’s been one for the record books – which has also caused many disruptions to everyone’s normal routine. We thank you for your patience as we have worked to safely reopen our branches, Customer Assistance Center, and Operations Center for normal business operations. 

The good news is that tomorrow, Wednesday, February 25, Cape & Coast Bank will reopen most branch locations and our Customer Assistance Center. Please note the following branches will remain closed tomorrow: East DennisWest BarnstableEast Harwich, and King’s Way. Depending on lingering conditions and continuing weather-related impacts, our opening times may be staggered. We need to allow time for our staff to ensure that each location is ready and safe to welcome you back, as we resume business as usual.

For real-time updates on branch hours and opening times, please check our website at capeandcoastbank.com for the latest information. Or call our Customer Assistance Center at 508.568.3400 or email assist@capeandcoastbank.com. We look forward to getting back to business tomorrow and our team is ready to provide the support you need.

You can also bank 24/7 through our mobile app or online banking. If you haven’t yet downloaded the app, now is a great time to explore it! The app is available for download and offers a simple, secure way to manage your accounts, make transfers or payments, deposit checks, and access a wide range of other services, all without having to leave your home.

We appreciate your understanding as we navigated these weather challenges and are thankfully on the other side of the storm. Again, many thanks for your continued trust for your banking needs.

Stay safe and take care,
The Cape & Coast Bank Team

How to Prevent Wire and ACH Fraud

Wire and ACH fraud often doesn’t start with a big red flag. Instead, it begins when fraudsters quietly take over the email account of a trusted vendor, customer, or partner. Once inside, they can see past conversations, invoices, and payment schedules – giving them everything they need to convincingly impersonate a legitimate contact.

Using this access, fraudsters can send emails that look to be true, including asking for a change to payments. They’ll often claim it’s a routine update and press for changes immediately. They might even apologize for the urgency.

This is the critical moment when fraud succeeds or fails.

Any request to change payment details that comes through email should be treated as a warning sign. Even if the email appears to be from a trusted source, do not respond directly to it. Do not click links, reply with questions, or call a phone number listed within the email.

Stop and verify the request using a trusted method, such as calling a known, verified phone number that you already have on file. Confirm the change with a person before taking any action. Remember, no one should be upset that you’ve taken this precaution.

Wire and ACH fraud relies on speed and assumption. Slowing down and verifying payment changes through trusted channels is one of the most effective ways businesses can protect themselves.

What to do if you’ve been scammed:

Stop further damage: Cut off contact with the scammer and secure accounts.

Report it fast: Contact us immediately at 508.568.3400. We’ll help secure your accounts, change your passwords, and guide you through fraud reporting and recovery steps. Plus, contact your local police department to report the scam and see what steps can be taken.

Update passwords: Change any shared passwords and avoid reuse.

For more fraud prevention tips, please visit our security page.

Cape & Coast Bank Announces Promotions within Residential and Consumer Lending Department

Exemplifying its commitment to Powering Local, Cape & Coast Bank has promoted key members of its Residential and Consumer Lending to optimize and simplify the mortgage and loan process.

“Having access to financing for buying a home, making improvements, or consolidating debt makes a real difference for families and our local economy,” said Erik Porter, president and CEO, Cape & Coast Bank. “As a true community bank, we believe getting a residential or consumer loan should be straightforward and timely. That’s why we’re proud to promote team members into new roles dedicated to simplifying the application process and providing even more personalized service for homeowners and personal lending clients.”

Charlotte Green, Residential and Consumer Lending Sales & Service Manager. Charlotte will oversee the mortgage loan officer teams with expanded oversight of loan processing and closing specialist teams. This new approach will help clients by creating a seamless and transparent process from application to closing. With more than 15 years of experience, Charlotte has a wealth of financial and institutional knowledge, along with a dedication to service excellence and forging community partnerships. Additionally, Charlotte is deeply rooted in the community, serving on the board for Habitat for Humanity of Cape Cod and providing financial literacy for the Falmouth school system.

Matt Berry and Jen Grivers, Residential Mortgage Loan Officer and Sales Team Leaders. Matt and Jen will each lead a team of three loan officers. With more than 40 years of combined experience, they will help guide their teams on how to help clients through the lending process. Both are dedicated to serving the communities they call home and volunteer with Habitat for Humanity of Cape Cod. Jen also helps with the Falmouth Farmers Market and Falmouth Road Race, while Matt serves as a Big Brother with Big Brother Big Sisters and volunteers with Cape Cod & Islands Association of Realtors.

Kim Olson, Residential and Consumer Lending Administration Manager. Kim will oversee numerous aspects of Consumer and Equity lending, including compliance, quality control, audits, vendor management and technology administration. With more than 30 years of experience, Kim is dedicated to community housing, volunteering with Habitat for Humanity of Cape Cod as well as Housing Assistance Corp.

Meghan MacDonald, Loan Production Specialist. Meghan will work with loan officers and loan specialists to make the communication process smoother. She will also ensure accurate data input and oversight of critical compliance components, including initial loan disclosing.

Cape & Coast Bank Celebrates the Holidays with a Month of Charitable Giving

Cape & Coast Bank, formerly The Cooperative Bank of Cape Cod, continues to celebrate the holiday season with a month of charitable acts to support organizations that care for Cape Codders of all ages.

On Giving Tuesday 2025, Cape & Coast Bank continued an 11-year tradition, by providing $15,000 in financial support to food assistance organizations across Cape Cod.

The bank’s decade-long tradition of providing food security assistance on Giving Tuesday, which began in 2014 as a “restock the shelves campaign,” was expanded in 2024 and once again included food distribution organizations in all 15 towns in Barnstable County.

Food assistance organizations that received $1,000 donations include:

The Lower Cape Outreach Council received a $5,000 donation to support its food pantries in Chatham, Brewster, Orleans, Eastham and Wellfleet, and in Barnstable, the Cape & Islands Veterans Outreach Center and Faith Family Kitchen each received $500.

In addition to Giving Tuesday, Cape & Coast Bank were pleased to participate in two outstanding community efforts focused on supporting the youth in our region during the holiday season.

For the Salvation Army’s ‘Dress a Live Doll’ program, the bank had the distinct privilege of supporting six children in our community by sponsoring their holiday wish lists. The bank was also honored to take part in the United States Marine’s Toys for TotsStuff a Bus initiative, bringing holiday joy and thoughtfully selected toys to kids in need. Cape & Coast Bank was able to provide over 100 toys for youth of all ages. “This time of year can be difficult for so many in our community, and Cape & Coast Bank is proud and humbled to support these incredible and hard-working organizations that support Cape Codders every day and make the Holiday Season brighter,” said Erik Porter, President and CEO of Cape & Coast Bank.

Cape & Coast Bank to Cap Week-Long Celebration with Official Ceremony to Launch Rebrand

Ceremony Included Dennis-Yarmouth High Honors Ensemble Band, Time Capsule, and Special Philanthropic Announcement

On Wednesday, October 1st, the newly renamed Cape & Coast Bank concluded a week of celebration, which included client-appreciation events at each branch, with a ribbon-cutting ceremony at its Hyannis headquarters to officially launch the bank’s rebrand. Formerly known as The Cooperative Bank of Cape Cod, the new name and updated look of the 104-year-old institution reflect the bank’s commitment to serving Cape Cod and nearby communities with a continued focus on innovation and investment in the local economy.

The ceremony included an overview of the bank’s continued commitment to Cape Cod’s residents, businesses and charity organizations, music from Dennis-Yarmouth High School’s Honors Ensemble Band, as well as several impactful announcements.

The bank also honored president and CEO Lisa Oliver’s eight-year tenure and impressive record of accomplishment prior to her retirement with eight $5,000 community impact gifts to nonprofit organizations of her choice. Recipients include:

Additionally, the new Cape & Coast Bank Future Leaders Scholarship was announced Wednesday. The scholarship is an initiative that reflects Oliver’s leadership and the values that define what Cape & Coast Bank is: a deep commitment to community, creating opportunity, and investing in the next generation of leaders. The $2,500 scholarship will be awarded annually to four Cape Cod students who demonstrate academic excellence and a strong dedication to community service; qualities at the heart of the bank’s mission and central to Oliver’s leadership.

The program aims to help students pursue their professional dreams while preparing them to become leaders who give back and strengthen communities. Applications will open in January 2026, and further details about the scholarship, eligibility and application process will be released in the near future.

“Today we honor the incredible work that has brought us here, to welcome new leadership that will guide the bank into the future and embrace the new brand identity of this amazing institution,” said Lisa Oliver, Cape & Coast Bankpresident and CEO. “I’m thrilled to be a part of this celebration and humbled to the touching departing gift to help support a number of charitable organizations on Cape Cod that are near and dear to my heart.”

“Today we unveil the future of this bank which reflects not only who we are, but who we aspire to become,” stated Erik Porter, incoming president and CEO of Cape & Coast Bank. “It’s more than a name, it reflects who we are, our deep roots in Cape Cod, our commitment to guiding clients with care and confidence, and our vision for serving our community with excellence.”

Along with the official ribbon cutting, the ceremony concluded by announcing a time capsule, which will be opened in 2125, and will contain a number of historical bank-related documents and photos, along with letters to the future from employees and customers and some fun items including music of today, sand from a Cape Cod beach and coins and cash to mark the time period.

Cape & Coast Bank Named One of Nation’s Best Banks to Work for in 2025 by American Banker

Cape & Coast Bank, formerly The Cooperative Bank of Cape Cod, has been named one of the 2025 Best Banks to Work For by American Banker magazine. American Banker has partnered with Best Companies Group to identify banks that excel at creating positive and supportive workplaces for employees. This year 90 banks earned a spot in the ranking of Best Banks to Work For, based on an anonymous employee survey and a thorough review of the benefits and perks offered.

“We are honored to be recognized again as one of the Best Banks to Work For in the United States,” said Erik Porter, Cape & Coast Bank President and CEO. “To fulfill our mission to be the best bank for Cape Cod, our leadership team prioritizes professional development, career growth, flexibility, engagement and competitive benefits for our employees. We are also committed to supporting employee volunteer and philanthropic efforts to contribute to the success of the many nonprofit organizations serving those in need on Cape Cod.”

Cape & Coast Bank’s people-first culture promotes a healthy work-life balance, benefits that promote personal wellness and professional growth including three weeks of paid vacation in year one, paid volunteer hours, tuition reimbursement, wellness stipends, and a monthly daycare subsidy.

Additionally, the “Leading the Way” program fosters leadership development, while the annual President’s Club Lunch connects employees with the CEO to exchange ideas. Internal promotions are emphasized, and a peer-to-peer recognition program highlights contributions year-round.

“The banks recognized as Best Banks to Work For are institutions employees want to join and stay,” said Chana Schoenberger, editor-in-chief of American Banker. “They understand how to give workers reasons to find purpose in their jobs.”

Determining the Best Banks to Work For involved a two-step process. The first consisted of evaluating each participating bank’s workplace policies, practices, and demographics. This part of the process was worth approximately 25% of the total evaluation. The second consisted of employee surveys aimed at assessing the experiences and attitudes of individual employees with respect to their workplace. This part of the process was worth approximately 75% of the total evaluation. The combined scores determined the final ranking.

To be considered for participation, banks had to have at least 50 employees working in the U.S. and been in business for a minimum of one year. Best Companies Group managed the registration and survey process and also analyzed the data to determine the final ranking. 

The full list of the 2025 Best Banks to Work For is available at www.americanbanker.com and is also featured in the November issue of American Banker magazine.