Get the Help & Support You Need

Real people, local expertise, personalized service

Find a Branch Our Team
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We’re Here to Help You Succeed

At Cape & Coast Bank, getting the support you need shouldn’t be complicated. Whether you have questions about your account, need assistance with banking services, or want guidance on financial decisions, our local team is ready to help. Contact us the way that works best for you—by phone, in person, or online.

Multiple Ways to Connect With Us

  • Call 508-568-3400 for immediate assistance from our Customer Assistance team 
  • Visit one of our convenient locations for personalized service 
  • Chat 24/7 with our virtual banking assistant, Sandy 
  • Email us at assist@capeandcoastbank.com for general questions and support
  • Send us a secure email through our encrypted platform

Emergency & After-Hours Support

  • Report lost or stolen cards 24/7 at 1-800-472-3272
  • Access accounts anytime through our mobile app 
  • Use our ATM network for cash, deposits, and balance inquiries 
  • Find branch closures and updates on our website 
  • Contact fraud prevention for suspicious activity 

Send Us a Message Online

Have a question or need assistance? Fill out the form below and our Customer Care team will get back to you promptly. For immediate help, call us at 508-568-3400 during business hours.

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Security Notice:

Please do not provide any sensitive or personal information, such as your account number, PIN, password, or social security number, in this form. If you need immediate attention regarding your account, please call our Customer Assistance Center at 508-568-3400.

Send Us a Secure Email

Your message will be sent securely through our encrypted contact system. We’ll respond within 1-2 business days. For urgent matters, please call directly.

Get in Touch

Your Local Team is Here to Help

Experience the personal touch that sets Cape & Coast Bank apart. Our teams know the local community and are here to understand your unique financial needs.

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Visit Us In Person

Stop by and say hello to your neighbors here to make banking simple. 
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Get to Know Your Local Bankers

Meet our friendly team, here to support you and your goals. 
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Security & Fraud Prevention Tips

Stay protected with our comprehensive security resources and learn how to safeguard your accounts and personal info.

Connect With Our Community

Discover how Cape & Coast Bank supports the local community through charitable giving, volunteer initiatives, and partnerships that make Cape Cod a better place to live and work.

Our Impact
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Ready to Experience Local Banking?

Join thousands of Cape Cod residents who trust Cape & Coast Bank for their financial needs. Contact us today to learn how our community-focused approach can help you reach your goals.

Our Story