Send & Receive Money Instantly with Zelle®
Fast, secure transfers between any U.S. bank accounts
Convenient Digital Payments You Can Trust
Cape & Coast Bank brings you Zelle®—the fast, safe, and seamless way to send and receive money digitally. Whether you’re sending money to family, paying a local business, or splitting expenses with friends, we make digital payments simple and secure with the peace of mind that comes from your trusted community bank.
Why Choose Zelle® with Cape & Coast Bank
- Send money directly to any U.S. bank account using just an email or phone number
- Money typically arrives within minutes when both parties are enrolled with Zelle®
- No fees to send or receive money with Zelle® through your Cape & Coast Bank accounts
- Enhanced security features protect your information during every transaction
- Use your existing online banking or mobile app—no separate download needed
Zelle® Frequently Asked Questions
Find answers to common questions about using Zelle® with your Cape & Coast Bank account. Learn how to send money, receive funds, and use Zelle® safely.
What is Zelle® and how does it work?
Zelle® is a digital payment network that allows you to send and receive money directly between bank accounts using only an email address or U.S. mobile number, typically within minutes.
How do I enroll with Zelle®?
Log into Cape & Coast Bank online banking or mobile app, navigate to Transfer & Pay and select Bill Pay & Zelle®. Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, and you’re ready to start sending and receiving with Zelle®.
Is there a fee to use Zelle®?
Cape & Coast Bank does not charge any fees to send or receive money using Zelle®. Standard message and data rates from your mobile carrier may apply.
How quickly will the money arrive?
For recipients already enrolled with Zelle®, money typically arrives within minutes. If they aren’t enrolled yet, they’ll receive instructions to sign up first.
Can I cancel a payment sent with Zelle®?
You can only cancel a payment if the payment is scheduled for a future date, or the recipient hasn’t yet enrolled with Zelle®. Once they’ve enrolled or received the money, payments cannot be canceled.
Is Zelle® secure to use?
Yes, when used as intended. Cape & Coast Bank protects Zelle® transactions with the same security measures used for all our digital banking. Only send money to people you know and trust.
What if my email or phone is already enrolled elsewhere?
Contact Cape & Coast Bank’s Customer Assistance Center at 508-568-3400, and we’ll help you move your Zelle® profile to your Cape & Coast Bank account.
Your Trusted Partner for Digital Payments
As your community bank since 1921, we’ve partnered with Zelle® to make digital payments simpler and more secure. Send money to anyone with a U.S. bank account—even if they bank elsewhere—with the confidence that comes from your local financial partner.
How Zelle® Works with Your Account
Enroll With Zelle®
Register your email or mobile number through online or mobile banking.
Add Your Recipients
Enter email address or U.S. mobile number of who you want to pay.
Enter Amount & Send
Specify amount, add optional note, review details, and send.
Money Moves Quickly
Funds arrive directly in recipient’s bank account, typically in minutes.
Track Your Activity
View transaction history and manage transfers in one secure place.
Request Money
Ask friends or family to send you money through payment requests.
Send Money in Three Easy Steps
Cape & Coast Bank makes transferring money with Zelle® quick and intuitive. Our step-by-step guide shows you exactly how to start sending and receiving money in minutes.
Sign In & Enroll
Log into Cape & Coast Bank online banking or mobile app, navigate to Transfer & Pay and select Bill Pay & Zelle®.
Choose Your Recipient
Enter your recipient’s email address or U.S. mobile number and the amount you want to send, along with an optional note.
Send Money Securely
Review your payment details, click “Send,” and your money will typically arrive in minutes when your recipient is enrolled.
Using Zelle® Safely: Tips & Best Practices
At Cape & Coast Bank, your financial security is our priority. Learn how to protect yourself while using Zelle® with these important safety tips from our local banking experts.
Only Pay People You Know
Use Zelle® only with friends, family, and trusted individuals. Treat Zelle® transfers like cash—once sent, they typically cannot be reversed.
Verify Before Sending
Double-check recipient information before completing any transfer. Confirm the email or phone number belongs to your intended recipient.
Beware of Payment Scams
Never send money to someone claiming to be from Cape & Coast Bank, Zelle®, or any company requesting emergency payments.
Report Suspicious Activity
Contact Cape & Coast Bank immediately at 508-568-3400 if you notice unauthorized transactions or suspect fraudulent activity.
Start Sending Money with Zelle® Today
Join thousands of Cape & Coast Bank customers who are already enjoying the convenience of sending money with Zelle®. Enroll today through online banking or our mobile app and experience the easiest way to send money.
Explore Our Digital Banking Options
Discover all the ways Cape & Coast Bank makes managing your money easier with our comprehensive suite of digital banking services. From mobile banking to online bill pay, we’ve got solutions for every need.
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