Fraud Prevention Education Center

Your trusted partner in financial security education

Know the Warning Signs, Stay Protected

Knowledge is your best defense against fraud. Here you’ll find educational resources, warning signs, and actionable tips to keep you and your family safe from scams.

4 Signs It’s a Scam – Don’t Get Fooled

  • Impersonation: They pretend to be someone you know or a trusted organization 
  • Problem or Prize: Scammers create urgency claiming trouble or amazing winnings 
  • Pressure to Act: They don’t want you to think – threatening consequences or limits 
  • Unusual Payment: They ask for gift cards, wire transfers, or cryptocurrency only 

Common Fraud Types to Watch For

  • Phishing emails asking you to click links or provide personal bank information 
  • Phone scams claiming to be Cape & Coast Bank asking for passwords or PINs 
  • Romance scams from online relationships quickly requesting money transfers 
  • Tech support scams with pop-ups claiming your computer needs immediate fixing 
  • Charity scams from fake organizations, especially after disasters or tragedies 

Fraud Prevention FAQs

Get answers to your most important questions about protecting yourself from fraud, identity theft, and financial scams.

We’ll never call you unexpectedly asking for passwords, PINs, or account information. If you receive such a call, hang up and call us at 508-568-3400. 

Contact us immediately at 508-568-3400. We’ll help secure your accounts, change your passwords, and guide you through fraud reporting and recovery steps. 

Look for urgent language, generic greetings, suspicious links, grammar errors, and requests for personal information. We never email for login credentials.

Fraud involves unauthorized use of your existing accounts. Identity theft means criminals open new accounts or loans in your name using stolen information.

Questions? We're Here to Help You

If you suspect fraud, received suspicious communications, or want to learn more about protecting yourself, contact our local security experts. We’re your community partners in financial safety.