Mailbox Fishing Scam

Image of USPS drop box with a slash through it Mailbox fishing scams have increased across the Northeast, and unfortunately they’ve made their way to Cape Cod. The scam generally takes place at USPS drop boxes, the blue mailboxes with the pull-down drop door.

The pull-down door on the USPS mailboxes makes it far too easy for criminals to fish out your mail. There are several ways a criminal can attempt to steal mail. One commonly used method is attaching a piece of string to a rodent trap or bottle with glue covering it. After obtaining the stolen mail, a criminal will sift through it and look for checks, cash, and gift cards. According to an article by NBC news, if a criminal finds a check, they will often use household cleaning products to wash the ink off. Then, the criminal can write a new name on the check and change the value to whatever they want.

Many USPS locations are upgrading the blue drop boxes to replace the pull-down door with a narrow slot to minimize the risk of mailbox fishing. In the meantime, USPS has listed several tips to help protect yourself from falling victim to mail fishing scams:

  1. Deposit mail close to pick-up time
  2. Take your mail inside the post office
  3. Inquire about overdue mail
  4. Do not send cash
  5. Arrange for prompt pickup
  6. Use hold for pickup
  7. Request signature confirmation

Remember, instead of mailing checks, you can pay your bills securely through your online bank account, too.

The Coop Partners with Love Live Local to Showcase Exceptional Small Businesses

Love Live Local logo - shop local srtoriesThe Cooperative Bank of Cape Cod has partnered with Love Live Local, an advocacy organization dedicated to educating consumers on the importance of shopping local, to share stories of small businesses having a big impact on the community.

The Coop will provide financial support for the Shop Local Stories series, a year-long initiative to recognize small businesses throughout Cape Cod that contribute more to the community than simply providing goods and services.

The Shop Local Stories pay tribute to businesses in the region that give back to the community, provide exceptional customer service, support other local businesses or provide employment opportunities in a unique and interesting way.

Nominations for a business to be featured in Shop Local Stories can be submitted through a brief form at www.lovelivelocal.com. Selected businesses will be featured on the Love Live Local website, on its social media platforms and in a monthly email – a $500 value, underwritten by The Cooperative Bank of Cape Cod.

“I couldn’t think of better way to celebrate of National Small Business Week than launching a partnership to honor local small businesses that are doing exemplary work in the community and providing superior service to our neighbors,” said Lisa Oliver, Chair, President and CEO of The Cooperative Bank of Cape Cod. “Every day, the Cape’s small businesses are going above and beyond simply conducting single transactions with customers and The Coop looks forward to working with Love Live Local to tell their stories.”

According to recent Love Live Local research, small businesses with 1-19 employees represent 90% of Cape Cod’s economy and keep 2-4 times as much money in the local economy as their national chain competitors. The organization’s research also shows that if just 10% of spending shifted to local retailers, an additional $112 million would be funneled into the Cape Cod economy annually.

“We are grateful for the partnership and support of The Cooperative Bank of Cape Cod, which has long been a champion for our region’s small businesses,” said Amanda Converse, Chief Executive Officer, Love Live Local. “The Cape’s small businesses contribute more to the local economy than their corporate counterparts and deserve our support and recognition. We hope the community will find our Shop Local Stories series to be to be informational, inspiring and uplifting.”

Shop Local Stories2_Hyannis Main Street Shop Local Stories3_Hyannis Main Street Open sign Shop Local Stories1_Hyannis Main Street

United Way honors Richard and Lisa Oliver

Lisa and Richard Oliver accept the 2022 Visionary Award.

Lisa and Richard Oliver, center, accept the 2022 Visionary Award from United Way President and CEO Mark Skala, left, and UW Board Member Todd Machnik, far right.

Richard and Lisa Oliver of Cotuit were honored with the 2022 Cape and Islands United Way Visionary Award for their long-standing commitment to the United Way and beyond.

The award was presented at the Cape and Islands United Way annual fundraising gala, Best Night, on June 26 at the Pelham House in Dennis Port. The Oliver family moved to the Cape five years ago when Lisa accepted the opportunity to lead The Cooperative Bank of Cape Cod, where she is now Chair, President and CEO. Richard had a distinguished career in banking and is now retired.

The Olivers have made quite an impression on Cape Cod in such a short period of time. That is no surprise to August Napoli, President/CEO of the Greater Cleveland Area United Way, where Lisa and Richard were leaders in terms of giving, and the support they provided to so many organizations. “It was remarkable and memorable,” he added.

“The visionary leadership they showed in Cleveland, Ohio, has been replicated in an equally impactful way here on the Cape”, said Mark Skala, President/CEO of the Cape and Islands United Way.

“It truly is amazing what two people can accomplish when united,” Skala said. “The list of nonprofits that have benefited from Richard and Lisa’s time, treasure and talent is inspiring. Our community is the beneficiary of their continued philanthropy.”

“We’re honored to receive such an award from the United Way,” said Lisa Oliver. “For us, giving back to our community is part of who we are. We believe in helping others, supporting our neighbors, and working together to make our community stronger.”

In addition to their decades-long support of the United Way, the Olivers have been involved in many nonprofits, serving on several boards while in Ohio and now on the Cape. Lisa serves on the boards of the Cape Cod Foundation and the Cape Cod Chamber of Commerce and as chair of The Cooperative Bank of Cape Cod Charitable Foundation Trust, which she established in 2018.

This is the third annual Visionary Award presentation. Previous winners are Tony Shepley, president of Shepley Wood Products, and Shawn DeLude, president of Nauset Disposal. The Visionary Award was established to recognize individuals who “don’t see things are they are but what they could be.”

To learn more about Best Night, visit capeandislandsuw.org/bestnight.

Click here to view an accessible transcript

Mary Lenihan to serve on The Coop Foundation board

professional headshot of Mary Lenihan, Commercial Relationship ManagerMary Lenihan has been chosen to serve as our Employee-At-Large board member for the The Coop Foundation.

Mary has been with the Bank for almost seven years, and she currently is a First Vice President, Commercial Relationship Manager. Mary is passionate about philanthropy and has helped many nonprofit organizations throughout her career.

“Being involved in the community is part of what has made my career so rich and fulfilling,” said Mary. “I’m excited to be part of the decision-making process for The Coop Foundation.”

She also serves as treasurer for the Arts Foundation of Cape Cod and secretary for The Rotary Club of Yarmouth, plus she’s on the advisory board for Pause-A-While.

Former employee board members are Michelle LeBlanc, Christine Parent and Jessica Terry. Christine’s term ends in June and will overlap with Mary’s for six months.

“It was so rewarding being involved in providing the resources to help so many nonprofits do so much in our local community, especially when the need has never been so great,” said Christine. “I had no idea how many different organizations we assist in a given year, such as Champ Homes, Heroes in Transition and Cape Cod Children’s Place. Knowing that the funds provided through the Foundation helped these organizations continue to expand their mission is incredibly rewarding.”

Cape & Coast Bank Launches “Business sCOOP” Video Series

Business sCOOP logo

March 15, 2022 (Hyannis, MA) – The Cooperative Bank of Cape Cod has launched “Business sCOOP,” a video series designed to provide local businesses, nonprofits and entrepreneurs with critical financial information and insight to succeed in the region’s unique economy.

Each installment offers access to the bank’s subject matter experts and special guests, who will address a range of topics pertinent to business and financial best practices. The series is hosted by Allyson Brainson, Small Business Relationship Manager for The Coop, and can be viewed on the bank’s website, social media and YouTube channel.

Business sCOOP episodes currently available for viewing include:

“The Coop’s team of small business experts has a laser focus on providing clients access to the tools and information needed to thrive and grow in today’s competitive economic environment,” said Lisa Oliver, Chair, President and CEO of The Cooperative Bank of Cape Cod. “Business sCOOP is a great addition to our toolbox, providing clients an opportunity to acquire leading-edge expert knowledge simply by viewing videos at their convenience on a choice of platforms.”

The Coop Foundation Awards $30,000 in Q4

The Cooperative Bank of Cape Cod Charitable Foundation Trust Awards $30,000 in Grants to Local Nonprofits

B FREE Wellness, Cape Cod Children’s Place, Cape Cod Military Support Foundation, Cape Cod Toy Library and WellStrong Named Beneficiaries for Fourth Quarter of FY2021

The Cooperative Bank of Cape Cod Bank Charitable Foundation Trust logo

March 3, 2022 (Hyannis, MA) – The Cooperative Bank of Cape Cod Charitable Foundation Trust (The Coop Foundation) has awarded $30,000 in grants to five nonprofit organizations that enhance quality of life by addressing fundamental needs and challenges in the community.

During the quarterly meeting of the Board of Trustees, the following grants were awarded:

  • $5,000 to B FREE Wellness, to help facilitate the organization’s move to a larger location in Hyannis, enabling it to expand programs as well as establish a wellness co-op by offering rental space to other wellness practitioners. B FREE transforms people’s lives by providing free and affordable movement, mindfulness and coaching programs to those affected by trauma, addiction and oppression.
  • $10,000 to Cape Cod Children’s Place, which will fund Phase II of its “Creating a Culture of Resistance” initiative to support children and families impacted by trauma, especially on the Lower and Outer Cape which has been inordinately affected by the pandemic. Cape Cod Children’s Place builds resiliency and strength in Cape Cod families by providing resources, referrals, high-quality early childhood education, advocacy and support to sustain healthy communities for the region’s future.
  • $5,000 to Cape Cod Military Support Foundation Inc., to renovate the former Sandwich Police Station into a second Empowerment Center. The current Center is located on the Base and can be a challenge to access for those who do not reside or work there. The new facility will allow for greater accessibility for clients and volunteers, as well as the expansion of programs and services, including a food and clothing pantry, to improve the lives of veterans, military personnel and their families. The on-Base Center will remain open as well.
  • $5,000 to Cape Cod Toy Library Inc., an organization that provides enriching, culturally sensitive educational environments to promote learning through play experiences to foster healthy child development. The grant will be dedicated to the creation of an “Outdoor Play Oasis” at the Hyannis Public Library designed to engage families and enhance children’s play-based learning.
  • $15,000/3 years to WellStrong, a fitness and wellness community for people in recovery from substance abuse disorder. The grant will be used to expand an already successful program that creates professional growth and career opportunities for members in recovery. The program promotes economic self-sufficiency by offering fitness certifications for up to five members per year for three years.

“The pandemic shined a spotlight on the Cape’s nonprofits, illuminating the critical work they undertake, even during challenging times, to keep communities strong and provide those in need with assistance and compassion,” said Lisa Oliver of The Cooperative Bank of Cape Cod. “The latest group of Foundation grant recipients serves the needs of some of our most vulnerable neighbors, including children, veterans, trauma survivors and those in recovery. The Coop Foundation is proud to support these remarkable organizations that are supporting the health and wellness needs of our communities.”

Be Free Logo Cape Cod Children's place inc logo Cape Cod military support foundation logo

Cape Cod Toy Library logo Wellstrong logo

Cape & Coast Bank Launches Loan Program for Accessory Dwelling Units

Shanika Rogowski headshot

Shanika Rogowski, Senior Vice President, Chief Residential Lending Officer

Cape & Coast Bank has introduced a loan program designed to provide homeowners capital to create Accessory Dwelling Units (ADUs), a key tool to help alleviate the region’s severe housing crisis.

An ADU is a self-contained living space or apartment in a single-family home that is either attached to it or in a separate structure on the same property. They have been recognized as effective solutions to provide much needed affordable housing while generating revenue for homeowners as they become landlords in the comfort of their own homes.

The Bank has implemented flexible qualifying guidelines to streamline the ADU loan qualification process, including allowing the use of projected rental income to be considered with the applicant’s existing income. Financing for an ADU can take either first or second lien position depending on what best suits an individual’s needs. Applicants must also present evidence of a town-issued building permit and copies of construction plans and specifications.

“There are residents and families struggling to stay on Cape Cod due to the rising costs and low inventory of year-round rental housing,” said Shanika Rogowski, SVP, Chief Residential Lending Officer of Cape & Coast Bank. “We need to encourage creative solutions, such as ADUs, to maintain multi-generational communities and support a workforce so crucial to the livelihood of local businesses and our regional economy. The Bank is committed to partnering with homeowners to offer quick decisions and competitive interest rates to build out ACUs.”

To date, the majority of towns on Cape Cod have passed updated bylaws to allow ADUs.

Alisa Magnotta

Alisa Magnotta, CEO Housing Assistance Corporation

“While designing the My Home Plus Home ADU technical assistance program, we realized early on that one major obstacle to building ADUs was the lack of loan products for homeowners that enabled them to meet the upfront costs of construction, said Alisa Magnotta, CEO, Housing Assistance Corporation. “One phone call with Lisa Oliver changed that reality. The team at Cape & Coast Bank listened to our concerns and created a flexible loan that offers homeowners the option of using the projected rent from the new ADUs to service the debt.”

“This new product opens doors for homeowners who may otherwise not be in a position to build a small rental on their property,” added Magnotta. “I am incredibly grateful that this important institution used their expertise and resources to address the shortage of year-round rentals in our region.  It’s a great testament to their commitment and leadership.”

Homeowners interested in creating an ADU can contact Housing Assistance Corporation or visit https://haconcapecod.org/adu/ for technical assistance in determining what they can build on their property, connecting with contractors, landlord support, and possible financial incentives to help further offset construction costs.

Applications and additional information about The Bank’s ADU loan program can be found at https://www.capeandcoastbank.com/personal/loans/accessible-dwelling-units/

Bank On It: Winter 2022 – A Message from Lisa Oliver

Portrait of President Lisa Oliver

Lisa Oliver, SVP, Chief Residential Lending Officer

Winter is a special time on Cape Cod. It is an opportunity to unwind a bit, enjoy our beautiful coastal environment and take in the scenery. I hope everyone has fared well through the Blizzard of 2022.

Here at The Coop, we are dedicated to anticipating the banking and financial service needs — digital and traditional — of our consumer and business clients in every season. So far, we like what we see in the new year as the promise of a post-pandemic world and economic recovery seems closer than ever.

I am delighted to report that we experienced a banner month for business lending in December, another encouraging sign that local businesses are gearing up for a busy and successful year. Although we are anticipating interest rates to rise in 2022, many individuals and business owners are still taking advantage of low rates to buy and remodel homes, purchase business properties, expand their product lines, and purchase inventory.

To meet the growing demand and evolving financial service needs of the community, The Coop continues to bolster its staff with accomplished financial professionals devoted to providing the highest level of service. Our “Big on Small Business” program has proved to be successful, and we have onboarded a dedicated team to support small businesses, the linchpin of our regional economy, with customized programs and one-on-one service.

professional headshot of Lisa Driscoll, Assistant Vice President, Branch Manager - Small Business Specialist in our Hyannis Branch

Lisa Driscoll, Branch Manager-Small Business Specialist

We also welcome Lisa Driscoll to The Coop. Lisa recently joined the Bank as Branch Manager – Small Business Specialist of the Hyannis branch and is an experienced retail banking executive with proven leadership skills, strong customer service focus and commitment to small business development.

We’ll be launching a video series of questions and answers pertinent to the unique aspects of Cape Cod’s economy, with insight on how local businesses and non-profit organizations operate. Allyson Brainson, Small Business Relationship Manager for The Coop, will co-host and welcome guests to local experts in the business community. These videos will be available on our website, social media, and our YouTube channel in the coming weeks.

Business sCOOP logo

As we reflect on February as Black History Month, we want to remember to celebrate Black history throughout the year. There are many ways we can support the Black community, and this month is a great time to explore some of them. One way to celebrate is to support our many local BIPOC-owned businesses. A great listing of these has been compiled by Amplify POC Cape Cod and can be found at www.amplifypoccapecod.com. We are a proud supporter of Amplify and invite you to join us!

I appreciate each and every one of The Coop’s employees and their dedication to deliver an outstanding banking experience to our clients. In turn, we strive to provide our employees a rewarding work environment and opportunities for career advancement. That is why I am so proud that The Coop has recently been named one of the “Best Banks to Work For” by American Banker magazine for the second consecutive year. I cannot tell you how much this recognition means to us.

To all of our clients who supported The Coop’s charitable giving programs during the holiday season, I thank you from the bottom of my heart. Through your generosity, we were able to provide much-needed resources to Independence House, Katelynn’s Closet, Adopt-a-Family through ME Small Elementary, and local food pantries across Cape Cod.

Stuff A Stocking 2021

Thank you to everyone who helped with our Stuff A Stocking Clothing Drive! We’re overwhelmed by your generosity to help keep children warm this winter at Katelynn’s Closet.

I look forward to keeping you updated on exciting Coop news and developments throughout 2022.

We would greatly appreciate a few moments of your time to complete the following brief survey. Your valuable feedback is important to us as we enhance products and services to deliver an optimal customer banking experience.

Take Our Survey

Best Regards,

Lisa Oliver
Chair, President & CEO

Shanika Rogowski Appointed to Massachusetts Mortgage Bankers Association Board of Directors

professional headshot of Shanika Rogowski, Senior Vice President and Chief Residential Lending Officer Shanika Rogowski, Senior Vice President and Chief Residential Lending Officer at The Cooperative Bank of Cape Cod, has been appointed to the Massachusetts Mortgage Bankers Association (MMBA) Board of Directors.

The MMBA is the largest mortgage association in New England, offering comprehensive services to more than 225 corporate members throughout the region.

“Shanika is an excellent choice to serve on the MMBA Board of Directors,” said Lisa Oliver, Chair, President and CEO of The Cooperative Bank of Cape Cod. “Her knowledge of the residential mortgage market is extensive, and her expertise and insight will be a valuable asset to the Board as it guides the association forward.”

Shanika has more than 25 years of banking experience at a large Fortune 500 financial institution and small- to mid-size community banks, specializing in residential and consumer lending, sales and service.

“I am honored to be selected to join the Board of Directors of the MMBA,” said Shanika. “I look forward to engaging with other Massachusetts lending executives to discuss important industry topics and best practices, as well as participate in the planning of the annual New England Mortgage Bankers Conference.”

Shanika, a resident of Mansfield, is also an active volunteer with community organizations and nonprofits, having worked with organizations including Habitat for Humanity, Special Olympics, Relay for Life and the Mass Bankers Women in Banking Advisory Board.

Jason Bordun elected to YMCA Cape Cod board

Jason BordunThe YMCA Cape Cod recently elected Jason Bordun, Vice President, Information Systems Manager at The Coop, to serve a three-year term on the nonprofit’s Board of Directors.

Jason joins the current 24-member board to set strategic direction and policy guiding the Y’s work of strengthening community through youth development, healthy living, and social responsibility.

“The Y is a volunteer-led organization that depends on the time, treasure, and talent of its volunteers,” said YMCA Cape Cod president & CEO Stacie Peugh in a news release. “Each of these new members brings a wealth of experience and diverse skills to our organization.”

Jason has more than 25 years of technology experience. He’s been with The Coop for 17 years. Jason manages a critical team that implements and operates all technology systems for the Bank.

Jason served honorably in the U.S. Marine Corps before graduating from Cape Cod Community College and the University of Massachusetts at Dartmouth. He volunteers with Barnstable Little League, as a board member and coach, and supports other local nonprofits, including Cape Abilities and Heroes in Transition. He and his wife, Jocelyn, live in Centerville.